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HUMAN UI
THE NEXT ERA OF
INTERACTION DESIGN
HELLO
Greg Carley

Head of Product Strategy
Chaotic Moon

chaoticmoon.com
Creative Technology Studio

Located in Austin, TX

Everything else:

https://about.me/gregcarley
ACCENTURE
Digital ///
Strategy
Technology
Consulting
Operations FJORD
Service Design
+ Living Services
CHAOTIC MOON
Product Realization
+ Human UI
Design & Innovation
+ Human Expectations
Interactive
“Digitalization of Everything”
HUMAN EXPECTATIONS
ARE SHIFTING
— 

EXPLICIT BECOMES IMPLICIT
Interactions with machines will evolve to be less screen
dependent and more appealing to all of the human senses
EXPLICIT
• Lots of manual action required
• Singular purpose apps
• Limited data
• Only appeals to a few senses
• Screen Based
Digitalization of Everything — People, Places and Things (IoT)
When done right, experiences will feel magical
• Automatic
• Default everything
• Based on privacy
• Interoperability
• Appeals to many senses
• Screens only used when necessary
IMPLICIT
FIVE

TECHNOLOGY 

DRIVERS
1. Data and Analytics
2. Cloud Connectivity
3. Connected Sensors
4. Mobile Technology
5. User Interfaces
LIVING SERVICES
— 

DESIGNING FOR HUMAN
BANDWIDTH AND
CONVERSATIONS 

WITH DATA
Just as we have moved away from point-and-click devices
toward touch screens, next we will see our bodies being
increasingly used as both a controller and an interface.
DESIGNING FOR HUMAN 

BANDWIDTH
DESIGNERS WILL NEED TO ASK THEMSELVES, 

WHAT IS THE QUICKEST, MOST
RELIABLE WAY TO GET INFORMATION
INTO AND OUT OF THE HUMAN BODY?
—
TO DESIGN FOR A HUMAN INTERFACE, SUCH AS THE
BODY, DESIGNERS WILL NEED TO MEASURE
BANDWIDTH AGAINST USABILITY.
Responding to natural human behavior will become a more
important element of design as we move into a mixed
environment of screens and smart objects without screens.
CONVERSATIONS
WITH DATA
HUMAN UI
— 

THE COMBINATION OF BODY
LANGUAGE + HUMAN SENSES
TO NATURALLY COMMUNICATE
WITH MACHINES AROUND US
—
BODY LANGUAGE REMAINS A VITAL
WAY IN WHICH WE TRANSMIT
MEANING AND EMPHASIS.
THE RISE OF PCS, LAPTOPS AND MOBILE 

PHONES HAS CREATED A REVOLUTION IN 

REMOTE COMMUNICATIONS—A WORLD WHERE 

BODY LANGUAGE SEAMS LESS IMPORTANT.
Although there are cultural variations, all over the world 

we ‘read’ other people through their body language, be it
consciously or subconsciously.
BODY LANGUAGE
CONSIDERATIONS
Body language will manifest itself in a number of ways:
1) Gestures 2) Intent 3) Face Speed
GAMING HAS ALREADY BEEN DOING IT
Speaking with our bodies can eliminate friction points from
daily life. When implemented in a way that is useful to people,
gestures will become something we barely think about.
SKELETAL GESTURES
Designers will have the opportunity to create standards for
gestures, but will need to be sensitive to specific cultural
meanings and ‘gesture conflict.’
HAND
GESTURES
We use a wide array of subtle gestures and signals in our daily
interactions with each other to signify intent. The UI of intent
is very important when navigating around the physical world.
INTENT
AUTOMATED
AND ROBOTIC
OBJECTS’
WILL NEED TO
EXPRESS
CLEAR INTENT
Self-driving cars, for instance, need to express to
pedestrians waiting to cross the road whether or not it is
safe for them to go.
As we begin to interact with objects embedded in our
environment, and as that process becomes more human, we
will become less tolerant of delays.
FACE SPEED
HUMANIZED OBJECTS WILL
BE EXPECTED TO RESPOND
QUICKLY
As we begin to interact with objects embedded in the
environment around us, and as that process becomes more
human, we’re going to become less tolerant of delays.
HUMAN SENSES
SIGHT
SOUND
TOUCH
SMELL
TASTE
Exteroceptive 

Senses that perceive
the body's own position,
motion, and state

• Temperature
• Direction
• Balance
• Pain
• Kinesthetic
Interoception 

Internal senses that are
normally stimulated
from within the body

• Tension
• Pressure
• Stretch
• Itch
• Chemoreceptors
• Thirst
• Hunger
Perception – Not based on a specific sensory organ: i.e. Time
+ Body Language Considerations: Gesture, Intent and Face Speed
SIGHT
Ophthalmoception – This technically is two senses given the two
distinct types of receptors present, one for color (cones) and one for
brightness (rods).
EYES
Inputs
• Cameras
• Contacts
• Eye Implant
SIGHT
Ophthalmoception – This technically is two senses given the two
distinct types of receptors present, one for color (cones) and one for
brightness (rods).
EYES
Outputs
• Screens 

(TVs, Tablets, Phones)
• Glass 

(Windows, Mirrors, Visors)
• Eye Wear 

(Glasses, Goggles)
• Projectors
SIGHT
Ophthalmoception – This technically is two senses given the two
distinct types of receptors present, one for color (cones) and one for
brightness (rods).
EYES
Application
• GUI and NUI
• AR/VR/MR
• Facial Recognition
• Mood
• Emotional Resonance
• Image/video/object
recognition
• Gesture Control
• Heat Mapping
• Night Vision
• Eye Tracking
SOUND
Audioception – Detecting vibrations along some medium, such as air or
water that is in contact with your ear drums
MOUTH
Inputs
• Microphone
• Sonar
SOUND
Audioception – Detecting vibrations along some medium, such as air or
water that is in contact with your ear drums
EAR
Outputs
• Speaker
• Headphones
• Hearing Aid
SOUND
Audioception – Detecting vibrations along some medium, such as air or
water that is in contact with your ear drums
EARS &
MOUTH
Application
• Voice Simulation
• Text to Speech
• Translation
• Recording
• Noise Cancellation
• Volume
TOUCH
Tactioception – Refers to the body's ability to feel physical sensations.
This sense uses several modalities distinct from touch like pressure,
temperature, pain, and even itch senses.
SKIN
Inputs
• Tactile Perception
• Texture
• Pressure
• Temperature
• Motion/Movement
TOUCH
Tactioception – Refers to the body's ability to feel physical sensations.
This sense uses several modalities distinct from touch like pressure,
temperature, pain, and even itch senses.
SKIN
Outputs
• Haptic Feedback
• Vibrations
TOUCH
Tactioception – Refers to the body's ability to feel physical sensations.
This sense uses several modalities distinct from touch like pressure,
temperature, pain, and even itch senses.
SKIN
Application
• Clothing
• Wearables
• Tattoos
• Implants
• Navigation
Tech Tats Sentari
SMELL
Ophthalmoception – This technically is two senses given the two
distinct types of receptors present, one for color (cones) and one for
brightness (rods).
NOSE
Inputs
• Sensors
• Digital Device
SMELL
Ophthalmoception – This technically is two senses given the two
distinct types of receptors present, one for color (cones) and one for
brightness (rods).
NOSE
Outputs
• Digital Scent
• Breath Analysis
• Freshness Analysis
• Health Detection
• Odor Diffusion
SMELL
Olfacoception – Yet another of the senses that work off of a chemical
reaction. This sense combines with taste to produce flavors.
NOSE
Application
• Clothing
• Respirator
• Breathable Wear
• Nose Ring
• Nose Plug
• Connected Home
TASTE
Gustaoception – This is sometimes argued to be five senses by itself
due to the differing types of taste receptors (sweet, salty, sour, bitter,
and umami), but generally is just referred to as one sense.
MOUTH
Inputs
• Sensors
• Tooth Implant
• e-cigarette
• Ingestable
• Eating Utensils
TASTE
Gustaoception – This is sometimes argued to be five senses by itself
due to the differing types of taste receptors (sweet, salty, sour, bitter,
and umami), but generally is just referred to as one sense.
MOUTH
Outputs
• Taste Sensing
• Taste Simulator
• Teach Cooking
TASTE
Gustaoception – This is sometimes argued to be five senses by itself
due to the differing types of taste receptors (sweet, salty, sour, bitter,
and umami), but generally is just referred to as one sense.
MOUTH
Application
• Taste Profile
• Meal Creation
• Diet Recommendation
• Medical
MEASURING
THE MOOD OF
AN EVENT
We collected data from each individual
portrait, live tweets from the event, and facial
detection camera data, and analyzed this with
Watson User Modeling. We represented this
analysis through an evolving animated visual
that details the Big 5 personality traits.
STATE FARM 

POCKET AGENT
• We gave Watson eyes: Using facial detection, we
tracked various actions from visitors near the tasting
booth, like smiling and attention.
• Individual Conversations: We built a custom iPad app
that allowed Watson to get to know visitors through a
short, engaging conversation, using speech-to-text
technology.
• Concept expansion: We analyzed the Twitter feeds
from event visitors to generate a list of topics, along
with each individual’s interest level of each topic.
WHAT WE
DELIVERED
G
E
W
a
l
!
B
h
t
u
t
p
!
NETWORK DATA
IN ACTION
Nullam id dolor id nibh ultricies vehicula ut id elit. Cum
sociis natoque penatibus et magnis dis parturient
montes, nascetur ridiculus mus.
COLLECTIVE
PORTRAIT
EMAIL AUSTIN OFFICE
319 Congress, Suite 200

Austin, TX 78701
PHONE
CHAOTICMOON.COM
GET IN TOUCH
greg@chaoticmoon.com
512.420.8800

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SXSW 2016 Human UI

  • 1. HUMAN UI THE NEXT ERA OF INTERACTION DESIGN
  • 2. HELLO Greg Carley
 Head of Product Strategy Chaotic Moon
 chaoticmoon.com Creative Technology Studio
 Located in Austin, TX
 Everything else:
 https://about.me/gregcarley
  • 3. ACCENTURE Digital /// Strategy Technology Consulting Operations FJORD Service Design + Living Services CHAOTIC MOON Product Realization + Human UI Design & Innovation + Human Expectations Interactive “Digitalization of Everything”
  • 4. HUMAN EXPECTATIONS ARE SHIFTING — 
 EXPLICIT BECOMES IMPLICIT
  • 5. Interactions with machines will evolve to be less screen dependent and more appealing to all of the human senses EXPLICIT • Lots of manual action required • Singular purpose apps • Limited data • Only appeals to a few senses • Screen Based
  • 6. Digitalization of Everything — People, Places and Things (IoT) When done right, experiences will feel magical • Automatic • Default everything • Based on privacy • Interoperability • Appeals to many senses • Screens only used when necessary IMPLICIT
  • 7. FIVE
 TECHNOLOGY 
 DRIVERS 1. Data and Analytics 2. Cloud Connectivity 3. Connected Sensors 4. Mobile Technology 5. User Interfaces
  • 8. LIVING SERVICES — 
 DESIGNING FOR HUMAN BANDWIDTH AND CONVERSATIONS 
 WITH DATA
  • 9. Just as we have moved away from point-and-click devices toward touch screens, next we will see our bodies being increasingly used as both a controller and an interface. DESIGNING FOR HUMAN 
 BANDWIDTH
  • 10. DESIGNERS WILL NEED TO ASK THEMSELVES, 
 WHAT IS THE QUICKEST, MOST RELIABLE WAY TO GET INFORMATION INTO AND OUT OF THE HUMAN BODY? — TO DESIGN FOR A HUMAN INTERFACE, SUCH AS THE BODY, DESIGNERS WILL NEED TO MEASURE BANDWIDTH AGAINST USABILITY.
  • 11. Responding to natural human behavior will become a more important element of design as we move into a mixed environment of screens and smart objects without screens. CONVERSATIONS WITH DATA
  • 12. HUMAN UI — 
 THE COMBINATION OF BODY LANGUAGE + HUMAN SENSES TO NATURALLY COMMUNICATE WITH MACHINES AROUND US
  • 13. — BODY LANGUAGE REMAINS A VITAL WAY IN WHICH WE TRANSMIT MEANING AND EMPHASIS. THE RISE OF PCS, LAPTOPS AND MOBILE 
 PHONES HAS CREATED A REVOLUTION IN 
 REMOTE COMMUNICATIONS—A WORLD WHERE 
 BODY LANGUAGE SEAMS LESS IMPORTANT.
  • 14. Although there are cultural variations, all over the world 
 we ‘read’ other people through their body language, be it consciously or subconsciously. BODY LANGUAGE CONSIDERATIONS
  • 15. Body language will manifest itself in a number of ways: 1) Gestures 2) Intent 3) Face Speed GAMING HAS ALREADY BEEN DOING IT
  • 16. Speaking with our bodies can eliminate friction points from daily life. When implemented in a way that is useful to people, gestures will become something we barely think about. SKELETAL GESTURES
  • 17. Designers will have the opportunity to create standards for gestures, but will need to be sensitive to specific cultural meanings and ‘gesture conflict.’ HAND GESTURES
  • 18. We use a wide array of subtle gestures and signals in our daily interactions with each other to signify intent. The UI of intent is very important when navigating around the physical world. INTENT
  • 19. AUTOMATED AND ROBOTIC OBJECTS’ WILL NEED TO EXPRESS CLEAR INTENT Self-driving cars, for instance, need to express to pedestrians waiting to cross the road whether or not it is safe for them to go.
  • 20. As we begin to interact with objects embedded in our environment, and as that process becomes more human, we will become less tolerant of delays. FACE SPEED
  • 21. HUMANIZED OBJECTS WILL BE EXPECTED TO RESPOND QUICKLY As we begin to interact with objects embedded in the environment around us, and as that process becomes more human, we’re going to become less tolerant of delays.
  • 22. HUMAN SENSES SIGHT SOUND TOUCH SMELL TASTE Exteroceptive 
 Senses that perceive the body's own position, motion, and state
 • Temperature • Direction • Balance • Pain • Kinesthetic Interoception 
 Internal senses that are normally stimulated from within the body
 • Tension • Pressure • Stretch • Itch • Chemoreceptors • Thirst • Hunger Perception – Not based on a specific sensory organ: i.e. Time + Body Language Considerations: Gesture, Intent and Face Speed
  • 23. SIGHT Ophthalmoception – This technically is two senses given the two distinct types of receptors present, one for color (cones) and one for brightness (rods). EYES Inputs • Cameras • Contacts • Eye Implant
  • 24. SIGHT Ophthalmoception – This technically is two senses given the two distinct types of receptors present, one for color (cones) and one for brightness (rods). EYES Outputs • Screens 
 (TVs, Tablets, Phones) • Glass 
 (Windows, Mirrors, Visors) • Eye Wear 
 (Glasses, Goggles) • Projectors
  • 25. SIGHT Ophthalmoception – This technically is two senses given the two distinct types of receptors present, one for color (cones) and one for brightness (rods). EYES Application • GUI and NUI • AR/VR/MR • Facial Recognition • Mood • Emotional Resonance • Image/video/object recognition • Gesture Control • Heat Mapping • Night Vision • Eye Tracking
  • 26. SOUND Audioception – Detecting vibrations along some medium, such as air or water that is in contact with your ear drums MOUTH Inputs • Microphone • Sonar
  • 27. SOUND Audioception – Detecting vibrations along some medium, such as air or water that is in contact with your ear drums EAR Outputs • Speaker • Headphones • Hearing Aid
  • 28. SOUND Audioception – Detecting vibrations along some medium, such as air or water that is in contact with your ear drums EARS & MOUTH Application • Voice Simulation • Text to Speech • Translation • Recording • Noise Cancellation • Volume
  • 29. TOUCH Tactioception – Refers to the body's ability to feel physical sensations. This sense uses several modalities distinct from touch like pressure, temperature, pain, and even itch senses. SKIN Inputs • Tactile Perception • Texture • Pressure • Temperature • Motion/Movement
  • 30. TOUCH Tactioception – Refers to the body's ability to feel physical sensations. This sense uses several modalities distinct from touch like pressure, temperature, pain, and even itch senses. SKIN Outputs • Haptic Feedback • Vibrations
  • 31. TOUCH Tactioception – Refers to the body's ability to feel physical sensations. This sense uses several modalities distinct from touch like pressure, temperature, pain, and even itch senses. SKIN Application • Clothing • Wearables • Tattoos • Implants • Navigation Tech Tats Sentari
  • 32. SMELL Ophthalmoception – This technically is two senses given the two distinct types of receptors present, one for color (cones) and one for brightness (rods). NOSE Inputs • Sensors • Digital Device
  • 33. SMELL Ophthalmoception – This technically is two senses given the two distinct types of receptors present, one for color (cones) and one for brightness (rods). NOSE Outputs • Digital Scent • Breath Analysis • Freshness Analysis • Health Detection • Odor Diffusion
  • 34. SMELL Olfacoception – Yet another of the senses that work off of a chemical reaction. This sense combines with taste to produce flavors. NOSE Application • Clothing • Respirator • Breathable Wear • Nose Ring • Nose Plug • Connected Home
  • 35. TASTE Gustaoception – This is sometimes argued to be five senses by itself due to the differing types of taste receptors (sweet, salty, sour, bitter, and umami), but generally is just referred to as one sense. MOUTH Inputs • Sensors • Tooth Implant • e-cigarette • Ingestable • Eating Utensils
  • 36. TASTE Gustaoception – This is sometimes argued to be five senses by itself due to the differing types of taste receptors (sweet, salty, sour, bitter, and umami), but generally is just referred to as one sense. MOUTH Outputs • Taste Sensing • Taste Simulator • Teach Cooking
  • 37. TASTE Gustaoception – This is sometimes argued to be five senses by itself due to the differing types of taste receptors (sweet, salty, sour, bitter, and umami), but generally is just referred to as one sense. MOUTH Application • Taste Profile • Meal Creation • Diet Recommendation • Medical
  • 38. MEASURING THE MOOD OF AN EVENT We collected data from each individual portrait, live tweets from the event, and facial detection camera data, and analyzed this with Watson User Modeling. We represented this analysis through an evolving animated visual that details the Big 5 personality traits.
  • 39. STATE FARM 
 POCKET AGENT • We gave Watson eyes: Using facial detection, we tracked various actions from visitors near the tasting booth, like smiling and attention. • Individual Conversations: We built a custom iPad app that allowed Watson to get to know visitors through a short, engaging conversation, using speech-to-text technology. • Concept expansion: We analyzed the Twitter feeds from event visitors to generate a list of topics, along with each individual’s interest level of each topic. WHAT WE DELIVERED G E W a l ! B h t u t p !
  • 41. Nullam id dolor id nibh ultricies vehicula ut id elit. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. COLLECTIVE PORTRAIT
  • 42. EMAIL AUSTIN OFFICE 319 Congress, Suite 200
 Austin, TX 78701 PHONE CHAOTICMOON.COM GET IN TOUCH greg@chaoticmoon.com 512.420.8800